Forms not visible on Phone App

Background

If following a successful upload of a form, it is visible on the viewer, but cannot be opened on the phone via the 'eye' key on the mobile router, its most likely that the server is running an older version of software, which is incompatible with the version of Router installed on the phone. For example Router 4.5 will not function happily with server 3.5.

Resolution

Upgrade the server or downgrade the router to resolve the issue.


Last Updated: 2016-12-12 18:36:16 UTC
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