Pen discharging while docked to PC

Question
Why is my pen losing charge when left connected to my computer?

Answer
If your computers USB bus is set to "Reduce power on sleep" or "Hibernation", then the amount of power available to the pen while docked may not be sufficient to retain the devices charge.


Last Updated: 2016-09-13 08:30:29 UTC
Powered by Zendesk