Why is my pen vibrating whilst I am writing on a form?
Question
My pen keeps vibrating whilst I am writing.
Answer
- Your Digital Pen's memory is full. This can be caused by not uploading forms regularly or forms that are no longer in use. Dock your pen with a PC that has the routing software running in order to download all forms stored in the pen.
- The print quality is poor and the pen is struggling to read the dot pattern. The form may have been photocopied, scanned or printed from a printer that has the incorrect specifications – inform your Administrator.