Live Pen™ 1 - Master reset

Question
How do I perform a reset of my Live Pen™ 1?

Answer

There are two kinds of reset. A soft reset will just restart the pen. In certain circumstances it is necessary to reset a pen back to it's factory defaults. Carrying out this procedure will remove all user data from the pen, including all pen strokes and Bluetooth pairings.

Soft reset

  • Use a paper clip, or something similar) to gently depress the reset button (on the label side of the pen, just below the cap)

Master reset

To reset a pen back to factory defaults you must:

  1. Remove the pen lid and hold the pen vertically with the point touching a blank piece of ordinary (non-patterned) paper.
  2. While applying some light downward pressure onto the paper,
  • Use a paper clip, or something similar) to gently depress the reset button (on the label side of the pen, just below the cap) and hold it for at least 3 seconds. Do not remove the pen from the paper.

       

  • Continue to apply downward pressure and remove the paper clip. Wait for the three LEDs to stop flashing and two should change to a solid yellow state.

       

  • Remove the pen from the paper. It will pause briefly and then vibrate three times to indicate a successful hard reset.

The pen will need to be repaired with your mobile device and other setting re-done.

 

Applies To
Live Pen™ 1 (DP-201)

 


Last Updated: 2016-09-15 09:55:36 UTC
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