Live Pen™ 2 - Spanner or Wrench Icon Displayed

Summary

Should a 'spanner' (otherwise known as a wrench) icon be displayed in the MMI, it indicates the pen has encountered an unrecoverable error state, thereby requiring it to be re-flashed with the latest firmware.

More Information
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Resolution
Download the latest firmware release and install as per the associated instructions. If the problem persists, run factory reset and then repeat the installation.

Cause
Pen entering an unrecoverable error state

Applies To
All firmware versions

Keywords
spanner, wrench, error, pen unresponsive