I can’t connect my DP-301 using the Microsoft Bluetooth stack. I receive error-message “Forbidden because access denied”. What can I do?
This is a general HID issue for Service Pack 3 installations, the hidbth.sys can not register the HID profile correctly. The solution is to edit the ‘Bluetooth Service’ and change the ‘Log On’ information as described below.
- Go to Windows ‘Start’ menu and choose ‘Run’, then enter ‘Services.msc’.
- Find the ‘Bluetooth Service’ and select ‘Properties’.
- Go to the ‘Log On’ tab and select ‘This Account’. Enter an local admin account.
- Click ‘Ok’, then ‘Stop’ and ‘Restart’ the ‘Bluetooth Service’.
By changing to a local admin account the system manage to install the HID drivers that are needed in order to use the DP-301.